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Office of the Head of the Civil Service of the Federation has commenced the process for the development of Standard Operating Procedures, SOPs in core Ministries.

This was announced in a circular issued by the Head of the Civil Service of the Federation, Dr. Folasade Yemi-Esan, dated August 5, 2021.

It would be recalled that as a precursor to the launch of its innovative Enterprise Content Management System, the office of the head of the service in collaboration with its private sector partner, Africa Initiative for Governance, AIG, completed the development of SOPs for all processes carried out in the office.

At a ceremony held on April 21, the HOS formally received 26 sets of SOPs containing detailed instructions on procedures carried out by all its departments from the Founder and Chairman of AIG, Mr. Aigboje Aig-Imoukhuede.

AIG also facilitated the development of comprehensive training materials on SOP development, including a training video, workshop templates and training manuals that will guide future SOP development activities.

According to the circular and an appended schedule for the exercise, a pilot exercise involving four Ministries Departments and Agencies, MDAs namely: Federal Ministry of Finance, Budget and National Planning; Federal Ministry of Transportation; State House; and the Federal Civil Service Commission.

The circular further indicated that arrangements have been concluded to commence the full SOPs roll-out exercise, involving training on SOPs development, process cataloguing, verification and sign-off, across the remaining 28 MDAs in batches, starting from Monday, September 6 – Friday, March 4 2022.

SOPs are globally recognised as manuals that apply step-by-step instructions compiled by an organisation to assist its personnel perform their operational tasks accurately and effectively. SOPs aim to achieve efficiency, quality output and uniformity of performance while reducing miscommunication and noncompliance with industry regulations.


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